PRIVACY POLICY

1. INTRODUCTION

E-Stern Construction LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website at https://e-sternconstruction.com (the “Site”) or engage our construction services.

By using the Site, you agree to the practices described in this Policy. If you do not agree, please do not access the Site. This Policy may be updated from time to time. Continued use of the Site indicates your acceptance of the changes.

2. INFORMATION WE COLLECT

2.1 Personal Information

We collect information you voluntarily provide, including:

• Name
  
  
• Email address
  
  
• Phone number
  
  
• Mailing address
  
  
• Project details and service requests
  
  
• Communication history (e.g., emails or phone calls)
  
  
• Payment details (via third-party processors; we do not store full card numbers)
  
  

2.2 Non-Personal Information

Automatically collected data may include:

• IP address
  
  
• Browser type
  
  
• Operating system
  
  
• Device type
  
  
• Pages visited
  
  
• Time spent on the Site
  
  
• Clicks and interactions
  
  

2.3 Cookies and Tracking Technologies

We use cookies and similar tools to analyze Site performance and enhance your experience. These may include:

• Essential cookies – required for core functionality
  
  
• Performance cookies – to analyze traffic and usage
  
  
• Functionality cookies – to remember preferences
  
  
• Targeting cookies – for marketing and retargeting purposes
  
  

You can disable cookies in your browser settings, but some features of the Site may not function properly.

2.4 Analytics

We use Google Analytics and related tools to monitor usage. Data collected may include how you found the Site, pages visited, and duration of visit.
Learn more at Google’s Privacy Policy.
To opt out, visit Google Analytics Opt-out Browser Add-on.

3. HOW WE USE YOUR INFORMATION

3.1 To Provide and Improve Services

• Respond to inquiries and provide estimates
  
  
• Deliver contracted services
  
  
• Manage client relationships
  
  
• Enhance Site functionality
  
  

3.2 Marketing & Communication

• Respond to messages
  
  
• Send updates about services, promotions, and company news
  
  
• Manage email and SMS communications (opt-out available at any time)
  
  

3.3 Legal & Security

• Prevent fraud or abuse
  
  
• Comply with legal obligations
  
  
• Protect the safety, rights, and property of our users and business
  
  

4. SHARING YOUR INFORMATION

4.1 Service Providers

We may share your data with vendors who help us operate, including:

• Web hosting
  
  
• CRM and email providers
  
  
• Payment processors
  
  
• Analytics services
  
  

All providers are contractually required to protect your data and use it only for our business purposes.

4.2 Legal Obligations

We may disclose your information:

• To comply with legal requirements
  
  
• In response to a subpoena or court order
  
  
• To protect our rights or investigate misuse of the Site
  
  

4.3 Business Transfers

If we sell or transfer part of our business, user data may be included in the transfer.

4.4 With Your Consent

We will request your permission before sharing your data for any purpose not covered above.

5. YOUR RIGHTS

5.1 Access and Correction

You can request access to your personal information, or ask us to correct or delete it, by emailing esternconstruction@gmail.com. We may not accommodate a request that violates legal or contractual requirements.

5.2 Marketing Opt-Out

You can opt out of promotional emails via the unsubscribe link, or texts by replying STOP.
We may still send service-related messages (e.g., invoices or updates).

5.3 Do Not Track Signals

Our Site does not respond to browser “Do Not Track” settings.

6. DATA SECURITY

We take reasonable measures to protect your data, including encryption, secure servers, and internal access controls. However, no system is 100% secure. You use the Site at your own risk.

7. CHILDREN’S PRIVACY

Our Site is not intended for children under 18. We do not knowingly collect data from minors. If you believe we have received such data, contact us immediately to have it deleted.

8. THIRD-PARTY LINKS

This Site may include links to third-party websites. We are not responsible for the content or privacy policies of those sites. We encourage you to read their policies before sharing information.

9. CHANGES TO THIS POLICY

We may revise this Privacy Policy at any time. Updates will be posted on this page with the updated date. Your continued use of the Site means you accept the revised Policy.

10. A2P 10DLC COMPLIANCE

If you provide your phone number, we may send you text messages related to estimates, services, and appointments. Message and data rates may apply. You may opt out at any time by replying STOP.

11. CONTACT US

If you have questions about this Privacy Policy or your personal data, please contact:

E-Stern Construction LLC
5404 Main Rd, Sweet Valley, PA 18656
Phone: (570) 341-7411
Email: esternconstruction@gmail.com